At Urban Operation, every phone we sell is 100% original, fully tested by our expert technicians, and guaranteed to work like new. We offer three condition grades so you can choose the device that fits your needs and budget.

✨ Excellent Condition

• Minimal to no signs of wear – minor scratches
• Screen may have extremely faint marks (if any)
• Fully tested and working perfectly
• Battery health checked for high performance

Best for: Buyers looking for a premium device in near-new condition at a lower cost.

👍 Good Condition

• Light signs of use such as small scratches or faint shadows
• Screen and body are in good cosmetic condition
• Fully functional and quality checked

Best for: Great value for money, combining good looks and performance.

✅ Fair Condition

• Visible signs of use – scratches, marks, or possible screen shadow
• All features and functions are tested and work correctly

Best for: Budget buyers who prioritise functionality over cosmetic appearance.

All Devices Include

• ✅ 12-Month Warranty
• ✅ 30-Day Return Policy
• ✅ Free Tracked UK Delivery
• ✅ Expert Testing & Quality Control

Need Assistance?

Have questions? Contact our support team at info@urban-operations.co.uk — we’re always happy to help!